British Airways don’t permit us to use the lounge facility in London.This absolutely normally takes away the really privileges we considered we had acquired over time.
I happen to be seeking to get a response from another person in client service, Marjorie Nir, I used to be awarded 2 X $200 voucher even so the “Click this link †button only will take me back to the AA Site.
I just lately experienced a flight cancelled by American Airlines and stood inside a line for forty five minutes to get rebooked on A further flight. I had been shocked to see which the gate agents didn't Have a very see in to the readily available USAIR flights.
We lately returned from Hayden CO. They have been begging for volunteers to give up their seats. We had been informed we would obtain $seven hundred.00 Each and every and hotel vouchers if we gave up our seats. We quickly volunteered. We were being told to wait for everyone to board the plane And they might look after the vouchers.
I flew from Tampa to Chicago inside of a 737. Thanks for Row 7 for handicap. In my eighty three years I have experienced both of those knees changed, stroke, open up heart medical procedures plus other situations. Remaining 6’four″ I actually need to have the leg room. I utilised the restroom up entrance and the 737 has an issue—access to the rest room bowl. The toilet lid and seat should stay up when lifted. I needed to use my knee to keep them up. Due to curvature on the ceiling and the gap for the bathroom I needed to angle my overall body heavily ahead to make use of the power which intended I could not see what I used to be undertaking.
I attempted making contact with AA for restitution and gained a “kind letter†apologizing for my practical experience.
I was distressed from the function — I had remedies in that baggage, and was most anxious about having it shipped.
My Close friend of mine booked my mom a reservation from haiti to miami fl I compensated her $three hundred to acquire me the fares on the other hand she didn't explained to me the flight are going to be scheduling on a nonrevenue flight it was a ridicullus moment for all of us, quesion I've if the seat will not be assurance why did she took The cash from me
You will find a middle aged African American lady with a brief hair Slice and glasses at your Philadelphia Airport site who refused to provide me her entire identify After i asked for it resulting Recommended Reading from her despicable Perspective. She eventually told me her name was “D†and hid her identify badge as she mentioned this. “D†does not should have a position in shopper service and particularly not in the top notch sign in location the place I encountered her. As I rushed previous the long TSA line to your self service ticketing counter with only 40 minutes right up until my flight departed I was happy to determine there was a totally free kiosk. I began to retrieve my reservation and halfway as a result of this method “D†walked up to me and stated “That is for first-class passengers only†I appeared up in the monitor puzzled simply because there wasn’t any indication or indicator the kiosks were firstclass kiosks and Moreover I puzzled how “D†realized I had been or wasn't first-class and why she would make this sort of an assumption. I replied “Justification me?†“D†condescendingly mentioned “These kiosks are for firstclass passengers onlyâ€.
We will also be sorry that you simply were not pleased with the complimentary voucher that we delivered. Even so, the voucher was intended to Express goodwill and to make amends in a way with the insufficient service you documented. It signifies an volume we consider to become reasonable and reasonable.
I flew American Airways for The 1st time and it will be my last time it absolutely was one of the most Terrible practical experience I'd ever experienced using a airline. by no means again you had much better Get the act with each other
I’m no sure who to send out this information to…this is the only e-mail I could locate. I felt that 85% of your brokers Performing between LGA and JFK concerning 8/9 and eight/10 have been really unfriendly. My spouse and I were scheduled to fly from LGA to CMH eight/nine to the 6pm flight. As a consequence of weather it absolutely was delayed and right after sitting down to the Tarmac for more than 2 hrs was ultimately xld. Easy to understand. I will say the flt workers was very accommodating, friendly and enjoyment. On the other hand whenever we waited in line we were inevitably handed new boarding passes with nothing at all mentioned by the man putting on a vest that said “supervisorâ€â€¦he did say This can be the 1st and only choice (8/10 at 815pm). We took it and stayed within the airport to view about standby choices the subsequent morning when gate brokers returned. In the event the brokers returned (we if training course had been awake 24 hrs at this stage) they surprised us by indicating that our alternate return was booked away from JFK not LGA…nice of somebody to inform us this critical detail!
I planned to vent my annoyance With all the baggage problem using your airline. Every thing else was great, though the way my baggage was handled would make me Consider 2 times just before reserving with AA all over again. I had been charged $25 Every single way for a person bag, not becoming informed my bag can be carried on for no demand. So as to add insult towards the $fifty billed, my bag was destroyed on the surface upon becoming returned to me.
Ref: Ticket numbers 0012320492735/2736. We needed to terminate our flight to Puerto Vallarta from Orlando on Sunday, February 7th resulting from illness. I recognize we can use our tickets throughout the year from date of order.