we constantly fly united. usually. lately, even so, we experienced the chance to buy a much decrease fare on the net via american Airways. now i see why it had been lessen — buyer service was atrocious, the web site didn’t get the job done appropriately, And that i dropped out on a great deal.
I wished to vent my frustration With all the baggage circumstance with your airline. Anything else was superior, however the way my baggage was handled would make me Feel two times right before booking with AA yet again. I used to be charged $twenty five Each and every way for one bag, not staying instructed my bag could possibly be carried on for no cost. To add insult into the $50 billed, my bag was broken on the surface on being returned to me.
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I recently took a flight from JFK to St Thomas on a Saturday eight am flight and had one of the most helpful, economical knonwledgable flight attendant she was good. I'd personally like to many thanks her for producing my trip additional satisfying.
all to usually, administration is contacted when points go Mistaken…this is not a kind of letters…..I'm contacting american airlines buyer service as a consequence of a wonderful flight attendant named MARITA LORDI (FA #9
I'll say she(AA) uncovered a later flight for me on Yet another airline,which I so appreciated,but she undoubtedly might have a great deal more pleasant in working with me.
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I am holding reservations for flights departing 26 Sep. I booked this flight in June. I am working with two vouchers as partial payment for these flights. I despatched the vouchers into the handle presented in July.
Just flew The us airlines by using american eagle….had the rudest flight attendant at any time….A further passenger was javing issues on connecting flight …she was so anxious lacking it…flight attendant was so impolite and no help….she was horrible to passengers entire serving beverages…..we sat for 20 minutes ready foe gate when landing in chicago…many of us required to uae restroom…she snapped at persons once we made an effort to use restrooms.
AA shed my baggage in Miami by not having it with me on my flight to Talahassee, Fl and After i lodged a grievance they gave me a file locator to check position. It took three days to receive my baggage and I had to journey to Panama Town Aprt to obtain my baggage soon after Tallahassee Aprt acquired it and despatched it to Atlanta then to Computer by Delta.
We won't fly American Airlines at any time once again, and neither will my relatives and buddies. they're going to eliminate a whole lot over the $863 he mentioned.
When there was a few half hour to land I saw the flight attendant who saw us be guided to seat there, Mrs Fatima, she remenbered in exactly the same minute And that i get in touch with him and he or she recurring that we really really should be there. With this moment he said “make sure you, don´t worry, I´m not concerned any longer, which means you shouldn´t be apprehensive anymoreâ€.
I've to admit which i was selfishly delighted in order to guide my flight in advance of all of your current other consumers and the agent was ready to get rid of the fees.
I've to confess which i read the article was selfishly happy to be able to book my flight before your entire other customers and that the agent was equipped to get rid of the costs.